I forgot my password.

If you forgot your password, follow these instructions:

1) From the main page, click the "Sign In With Email" button. On the next page, click the “Forgot your password?” link.

2) Enter the email address associated with your account and click the Reset Password button. 

3) An email will be sent to the email address with a temporary password. Once you have logged in, you can change your password by accessing the “My Account” section of the web site.

NOTE: Be sure to check your Spam or Junk folders if you do not see the automated email in your inbox.

If entering your email address results in the warning, “No account matching this email address was found,” double check that you typed in your email address correctly. If you still are not successful, then click the “Help” link at the bottom of the page and then click the Contact Us icon. In the comments section, include the PhotoPass ID(s) and include the first and last name of anyone in your family who may have created an account. Finally, include any possible email addresses you or a family member may have used to create an account.