When your order is completed and shipped, an email is sent to your email address which includes estimated arrival date, order, and shipping details.
You may also check for information related to an order online. Log into your account using your email address and password. Click the Orders icon on the left side of the screen and click on your order. An order information screen will appear.
Orders may take up to 14 days to be received. If you believe that you should have received your order already, then click the "Help" link at the bottom of any page and then click the “Contact Us” icon. Fill out our Customer Support Form and be sure to include your order number.
Please note: If your order contains both prints and gift products, we may ship a portion of your order to serve you more quickly. The remainder of your order will follow as soon as the remaining items become available. You will receive separate email notifications as multi-ship orders are completed and shipped.