My Photos & Projects FAQs

To complete and order a Saved Project, Log In to your account and navigate to My Projects:

• Select the Project and click on Pencil Icon underneath it to edit it. 
• In the top right corner select Review, then Add to Bag. 
  • Note: For mobile or smaller screens, Review is located at the bottom right.
• From there you can further edit the Project or Proceed to Checkout
• Ensure you check the Delivery Method is correct, click Proceed to Checkout
• Add in your Payment Information and click Place Order.

The shopping cart is showing a thumbnail of the photos, not the rendered product. If you didn’t receive a Low-Resolution warning, the photos should be printed at the optimal resolution for the product chosen. 

Desktop View:

Select an album on the left under the photos tab, then simply select an image on the left and it will populate the image hole on the right and if there are multiple image holes, you can keep selecting images and it will automatically place the images into the image holes from left to right, top to bottom.

Or

Select an album on the left under the photos tab, then simply select an image and drag to the image hole on the product.

Mobile View – drag functionality is not available.

You need to select the Photos button, select an Album, then select an image.

Or

You can also select the image hole in the template, it will open the Photos automatically, you will then just need to select an Album and then an image.

You can delete an album of photos in Desktop View Only by following these steps:

1. Login
2. Select My Albums
3. Locate the album you wish to delete.
4. Select the album and open it.
5. Select Delete Album on the right.

For Mobile and Desktop:

1. Login
2. Select My Albums
3. Select Year
4. Click on vertical dots to show contextual menu.
5. Click delete album.
6. A prompt will appear - Are you sure you want to delete this album?
7. Click OK

Desktop Workflow:

Start the workflow for the product you want and select the image to be used.

Once you are in the workflow and an image has been selected for the product, you can select the Photo Edits tab on the left, select the photo on the right and you should see the edits available for Brightness, Contrast, Full Color, Sepia and Black & White.

Mobile Workflow:

Start the workflow for the product you want and select the image to be used.

Once you are in the workflow and an image has been selected for the product, you can tap the image, then tap the photo edits button. Select the dropdown menu that shows brightness and select Brightness, Contrast, Tint, Sepia, Black & White or Full Color. Then select the Apply button for any options chosen.

We currently only offer a fill option.

NOTE: there is no photobook workflow for mobile

Yes, you can add multiple pages when in the workflow you can add pages in multiples of 2 down in the bottom middle corner of the “Design Pages” screen.

Next Day Photobooks

4x6 (20 pages only)

Double-sided Photo Books - 6x8" (15x20cm), 8x8" (20x20cm), 8x12" (20x30cm) – 20 to 40 pages

Deliver to Home or Store Photobooks

Premium Hardcover Photo Books - 6x8", 8x8", 8x12", 12x8", 12x12" – 20 to 100 pages

We have a simple image calendar design that can be used which has one photo per page, also there are layouts that can be selected for the months so you can do one photo or more based on the layout you choose.  You can also modify the elements to add and remove items. There is also clipart and backgrounds that can be added.

Yes, on the calendar design page you can choose this for the Desktop, Wall, and One-sided calendars only, not the print or poster calendars.

Yes, you can reprint and edit a project from my order history or My Projects by following these steps:

1. Login with the account used to place the order.
2. Select My Orders.
3. Find your order and select Order Details.
4. Locate the item you want to reorder and select it.
5. The item is then added to a new bag.
6. Select edit if you wish to change anything or Checkout.

My Projects

1. Login with the account used to place the order.
2. Select My Projects.
3. Select Purchased Projects.
4. Locate the item you want to reorder and click on edit icon.
5. Review and Add to Bag.
6. Click on Checkout.

I have created a Photobook/Calendar/Collage project at home on my computer and I had saved it as a project.  I wanted to add pictures from my phone.  I cannot find my Photobook/Calendar/Collage project?  Why?

Photobooks and monthly Calendar workflow is only available on your Desktop Computer and not on the mobile Phone.  In addition, your projects (Photobook/Calendar/Collage) are not shared between the Kmart Photo Website and the Kmart Native iOS and Android Apps.  You will need to upload your photos on your phone then use the desktop Photobook or Monthly calendar workflow. 

Projects are retained for 12 months from the last time an account holder logs in. If you have not logged into your account for over 12 months, then all projects have been removed.

If your projects are missing from your account do the following.

1) Make sure your logged into your account

2) If logged in, Logout of your account and log back in.

Projects are retained for 12 months from the last time an account holder logs in. If you have not logged into your account for over 12 months, then all projects have been removed.

Still having an issue please use the Contact Us webform here 

When uploading photos, you will be offered 2 options Standard & Full Resolution. Standard is the default option. This will upload photo faster and is best option for making simple prints and smaller sized products. Full resolution uploads slower but will capture the full resolution of the file sent. It’s suggested to use full resolution when creating poster or canvas products.

Photo prints can be edited individually once added to the cart. Click on the edit button and choose the desired color effect. For other products, the photo effect can be changed in the product workflow under the Photo Edits tab.

Yes, you can create and save projects. Projects are saved in the “My Projects” area that can be accessed on the main page. If you need further help, please use our Contact Us webform.

My Projects is your dedicated space where you can save your creation to later edit or reorder. Projects can be shared with friends for editing and purchasing. You must be logged-in to save, edit or share your projects.

All projects & images on your account will be available for 12 months from your last log in.  If you need further help, please use our Contact Us webform.