I received my order and something is damaged/faulty/wrong. What do I do?

Please contact our Customer Service team via the webform here. Supply your order number and explain the nature of your concern. There are three options; damaged product, faulty product or wrong product. If the order was made in the last 30 days then your order can be re-made. You have the option to remake or ask for a refund. Any order greater than 30 days old will be refunded.